Security Awareness Blog

The Power of the Communications Officer

One of the things I love about helping organizations with their awareness program is I'm constantly learning different approaches to changing culture. One of the key things I'm learning is, regardless of your approach if you do not have buy in and support of your internal communications team, your program is dead in the water. The more closely you are aligned with your internal communications, the greater impact you will have. Oddly enough, the larger the organization, the more common I see this challenge happening.

One of the key ways to avoid this problem is get your communications team involved from the beginning. Invite them on day one to help craft and build your program. Even better, see if your communications team can assign a single person as your point of contact for all communication related issues. For one organization I recently worked with, they had a communications person dedicated full-time to help build and communicate their awareness program. Needless to say, they are blowing me away with their program.

Long story short, the better integrated and the more support you have from communications, ultimately the greater your success. If nothing else, take out your director of communications to lunch at least once a month :)



Posted August 26, 2013 at 4:48 PM | Permalink | Reply


And when they do help you out ''" send them a simple thank you gift and a hand written note ''" THIS goes a long way! Speaking from a experience ''" my Corp Comm contact continues to remind my boss how nobody has ever done that and she will never forgot that gesture. This is why we have been invited to feature a video in an upcoming Global / Enterprise-wide townhall with our Chairman.

Posted August 26, 2013 at 5:31 PM | Permalink | Reply


AWESOME suggestion!